SingularityApp Privacy Policy

Effective Date: January 22nd, 2026

1. INTRODUCTION

This Privacy Policy (“Policy”) explains how SingularityApp LLP, a limited liability partnership registered in England and Wales under company number OC455413, with its registered office at Stoney Works 8 Stoney Lane, London, SE19 3BD, United Kingdom (“Company”, “we”, “us”, or “our”) collects, uses, and protects information when you use our website, mobile applications, desktop applications, and related services (collectively, the “Service”).

Our guiding principle is to collect only the minimum information necessary to provide you with the Service.

By using the Service, you agree to the collection and use of information in accordance with this Policy. If you do not agree with this Policy, please do not use the Service.

2. INFORMATION WE COLLECT

2.1 Information You Provide

Account Information: When you create an account, we collect your email address and password (stored in hashed form). You are not required to provide any other personal information to use the Service.

User Content: Tasks, projects, notes, and other content you create within the Service. This content belongs to you, and we process it solely to provide and improve the Service.

Support Communications: If you contact us for support, we collect the information you provide in your communications.

2.2 Information Collected Automatically

Device Information: We may collect information about your device, including device type, operating system, and application version, to ensure proper functioning of the Service.

Usage Data: We collect aggregated and anonymized data about how the Service is used. This data does not identify you personally and is used solely to improve the quality of the Service.

Location Information: Our mobile applications may request permission to access your device’s location. This permission is required solely for location-based reminders (geo-notifications). You can revoke this permission at any time in your device’s operating system settings. When revoked, geo-notifications will stop working.

2.3 Information from Third-Party Services

If you connect third-party services to your account (such as Google Calendar or authentication providers), we receive information necessary to enable the integration, such as your email address and authorization tokens.

2.4 Children

The Service is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

3. HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

3.1 To Provide the Service

We process your account information and user content to create and manage your account, synchronize your data across devices, and provide the functionality you request.

3.2 To Communicate With You

We send two types of email notifications:

Essential notifications: Registration confirmations, password resets, and subscription-related information. These are necessary for the Service to function and cannot be disabled while you have an account.

Optional notifications: News about important changes to the Service, pricing updates, discounts, and special offers. You can unsubscribe from these at any time by clicking the unsubscribe link in any such email

3.3 To Improve the Service

We use aggregated and anonymized usage data to understand how our Service is used and to improve its quality.

3.4 To Process Payments

If you purchase a subscription, your payment information is processed by our payment processor (Stripe) or App Marketplace operators (Apple, Google). We do not store your payment card details on our servers.

3.5 To Provide Support

We use information from your support requests to respond to your inquiries and resolve issues.

3.6 To Comply with Legal Obligations

We may process your information to comply with applicable laws, regulations, or legal requests.

3.7 Legal Bases for Processing

We process your information based on the following legal grounds: (a) performance of our contract with you — when providing the Service, processing payments, and responding to support requests; (b) our legitimate interests — in improving and securing the Service, and sending essential communications; (с) your consent — for optional marketing communications, which you can withdraw at any time; and (d) compliance with legal obligations — when required by applicable laws.

4. COOKIES

We use cookies and similar technologies to store your preferences and ensure proper functioning of the Service. When you first visit our website, you will be presented with a choice to accept or decline cookies.

Essential cookies are required for the Service to function (for example, to keep you logged in). If you decline all cookies, some features of the Service may not work properly.

You can also control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of the Service.

5. WHO WE SHARE YOUR INFORMATION WITH

We do not sell your personal information. We share your information only in the following circumstances:

5.1 Service Providers

We use third-party service providers to help us operate and improve the Service. These providers process your information only on our behalf and in accordance with our instructions. They include:

Payment processors: Stripe processes payments for subscriptions purchased through our website. For purchases through App Marketplaces, payment processing is handled by Apple or Google respectively. These processors have their own privacy policies.

Push notification services: We use Firebase Cloud Messaging (Google) to deliver push notifications to mobile devices.

Hosting providers: We use data centers in various locations to store and process your data.

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal requests by public authorities (e.g., a court or government agency).

5.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

5.4 With Your Consent

We may share your information with third parties when you give us explicit consent to do so.

6. AI ASSISTANT

The Service includes an optional AI Assistant feature. When you enable the AI Assistant, you are informed that your data may be transmitted to external systems.

6.1 Data Transmission

When using the AI Assistant, your account data and content may be transmitted to:

External AI providers: If you use AI models provided by SingularityApp, your data is transmitted to third-party AI service providers that power these models.

Your own providers: If you configure your own API keys for AI services in the AI Assistant settings, your data is transmitted to those providers when you select their models.

6.2 Third-Party Responsibility

SingularityApp is not responsible for the processing, storage, or security of data by external AI providers or any services connected through the AI Assistant settings. Please review the privacy policies of any AI providers you use.

6.3 Consent

By using the AI Assistant, you accept these conditions and consent to the transmission of your data as described above.

7. GOOGLE CALENDAR INTEGRATION

In the SingularityApp settings, you can enable one-way or two-way synchronization with Google Calendar.

7.1 How It Works

When synchronization is enabled, the application uses Google API to retrieve your calendar lists and display them in the application. You can select a calendar to transfer events from the selected calendar into the application.

One-way synchronization: The application reads events from connected Google calendars and displays them, but does not modify them.

Two-way synchronization: Events from the calendar appear in the application as tasks. When you modify a task that is also a Google Calendar event, all changes (date, time, title, description, etc.) are synchronized back to Google Calendar. When you delete such a task, it is also deleted from Google Calendar. When you add a task to a project synchronized with your Google Calendar, a new event is created in that calendar.

7.2 Google API Compliance

SingularityApp’s use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We access calendar data solely to provide the synchronization functionality you request.

8. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to, stored, and processed on servers located in various countries around the world, including countries outside the United Kingdom and the European Economic Area.

When we transfer your information internationally, we take appropriate safeguards to ensure that your information receives an adequate level of protection, including through the use of Standard Contractual Clauses approved by relevant authorities or reliance on adequacy decisions where applicable.

Some of our service providers (such as Firebase and Stripe) are based in the United States and are certified under the EU-US Data Privacy Framework and the UK Extension to the EU-US Data Privacy Framework, which provides an adequate level of protection for personal data transferred from the UK and EU to such providers.

9. DATA RETENTION

We retain your information for as long as your account is active or as needed to provide you with the Service.

Account data: If you delete your account, we will delete your personal information from our production systems. Encrypted backup copies may remain in our backup archives for a limited period required for technical and security purposes, after which they will be permanently deleted.

Inactive accounts: If your paid subscription expires and no payment is made for more than 3 months, we reserve the right to delete your account and all associated data, as described in our Terms of Service.

Legal retention: We may retain certain information for longer periods where required by law (for example, for tax or accounting purposes) or where we have a legitimate interest to do so (for example, to defend against legal claims).

10. YOUR RIGHTS

Under applicable data protection laws, you may have certain rights regarding your personal information. Here is how you can exercise them:

By using the Service, you agree to this Policy in its entirety. The Service cannot function with partial or customized data processing arrangements for individual users. If you do not agree with any part of this Policy, you must immediately delete your account through the Service settings and clear cookies for our website in your browser.

If you are located in the United Kingdom and have a complaint about how we use your personal information, please email us at info@singularity-app.com and we’ll do our best to resolve the issue. If you are still not satisfied, you can refer your complaint to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues. For more details, visit their website.

11. SECURITY, CHANGES, AND CONTACT

11.1 Security

We take appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. All data transmitted through SingularityApp is encrypted using SSL/TLS protocols. Access to personal information is restricted to employees who need it to operate and maintain the Service, and these individuals are bound by confidentiality obligations.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.

11.2 Changes to This Policy

We may update this Policy from time to time. If we make material changes, we will notify you by posting the updated Policy on our website or through the Service. We encourage you to review this Policy periodically. Your continued use of the Service after any changes constitutes your acceptance of the updated Policy.

11.3 Contact Information

If you have any questions about this Policy or any concerns about how we handle your information, please contact us:

SingularityApp LLP

Registered in England and Wales

Company Number: OC455413

Address: Stoney Works 8 Stoney Lane, London, SE19 3BD, United Kingdom

Support: https://helpdesk.singularity-app.com/

Email: info@singularity-app.com

Last updated: January 22nd, 2026