How do I know what updates have been released to the app, what has changed? #
You can always see the history of changes in the marketplaces of the apps you used to install. Or on our website in the version history section: https://singularity-app.ru/changelog/.
Do I have to install all updates to the app? #
We regularly release new features and improve old ones, make optimizations and fixes, so we recommend that you always use the latest version of the app on all devices.
You may continue to work in an older version of the app with the following restrictions:
- New features and bug fixes will not be available in the old version.
- When a major update is released, you will need to decide whether to update the app on all devices or not update on any of them (and not use the web version, which updates automatically). When such an update becomes available — a pop-up window will appear in the apps every day with an offer to update, which can be closed if you have not updated any of the devices.
There are exceptions when an update is necessary to continue working in an app. This is usually for major feature changes. Then when you launch the app, you will see a warning about it and can proceed to the update — without it, you will not be able to continue working in the app.
Why does the app lock up on some updates and force an update? #
Blocking is triggered only in rare cases when an update is necessary, and without it there is a risk of incorrect application operation or damage to user data.
If in a new version of the application we add a new major functionality or seriously change an existing one, the old version may become unstable. In this case, we show a warning message not more than once a day that the application needs to be updated. This message will appear until the app is updated on at least one of the user’s devices.
Once the app has been updated on one of the devices or after the web version page has been updated, a message will appear on all other devices in the same SingularityApp user account stating that the update must be installed in order to continue, otherwise you will not be able to continue working in the app in the same account.
Why is this happening? As soon as one of the devices is updated, information about it is sent to the SingularityCloud server. The account is now updated to synchronize data between devices. If the app is not updated on the other device — the server will not be able to communicate with it. In simple words: there are situations where a new version of an app should not interact with an outdated version within the same Singularity account, to avoid conflicts between data in different versions.
We use mandatory updating very rarely, only if it’s really important. In other cases, it is optional to update the app.
We regularly release new features and improve old ones, make optimizations and fixes, so we recommend that you always use the latest version of the app on all devices.