Wiki
Wiki

FAQ: Subscriptions and plans

How do I change my pay period on a paid subscription?  #

Contact our support team. We will cancel your current subscription. When your paid period expires, you can choose and take out a monthly or annual subscription at your convenience.

How to pay for a subscription?  #

In the App Store / Google Play applications use the method available in your Apple / Google account.

How can I change my subscription payment card?  #

Contact our support team. We will cancel your current subscription. When your paid period is up, you can subscribe again using another card.

Paying for a subscription during a trial period  #

Singularity Pro plan is activated on the day you purchase a subscription. If you buy it during the trial period, the unused days of the trial are not added to your Pro plan.

Do you offer family/corporate plans?  #

Not yet, but we plan to add them in the future.

Do you have any discounts for users?  #

Sometimes we make special offers — follow our blog, social networks and newsletters to stay tuned.

How to activate a promo code?  #

You can enter a promo code while paying online. To do this, click the link at the bottom of the payment page and enter the promo code in the pop-up window.

How can I cancel my subscription?  #

The method of unsubscribing depends on the way the subscription was set up. Read more about unsubscribing here.