FAQ: Changing Your Plan

To switch from Pro to Elite, cancel your current Pro subscription first (on the website or in your marketplace account), and then purchase an Elite plan on the website. Please note that any unused days from your Pro plan won’t transfer to the new plan, so we recommend upgrading closer to the end of your current billing period.

Or purchase an Elite gift card on the website and activate it following this instruction.

• Your Pro plan will not stop automatically — you need to cancel it first.
• Unused Pro days will not carry over or be refunded.
• The Elite plan will start immediately after payment.

Yes. You can activate an Elite gift code at any time, but your existing Pro subscription will not stop automatically. We recommend canceling your current Pro subscription first (on the website or through the App Store / Google Play, depending on where you purchased it), and then activating your gift code. The Elite plan will begin as soon as the code is activated.

To change the payment card, you need to stop your current subscription and then purchase a new subscription using the other card.

• Self-service plan changes are available to users who purchased a subscription on the SingularityApp website. If the subscription was purchased through an app marketplace, manage it in your marketplace account.
• You can switch from a 1-month plan to a 1-year plan on your own, and you can upgrade from PRO to ELITE. For any other plan changes, please contact Support.
• Answers to common questions about changing plans are available in a separate section of the Wiki.

To downgrade, cancel your Elite subscription and wait until it expires. After that, you can purchase a Pro plan (monthly or annual) on the website or in the App Store.

You can activate an Elite subscription on the website at a special price for users who previously purchased Pro Forever. Elite features will remain available for as long as the subscription is active. If the Elite subscription is canceled or expires, your Pro Forever plan will remain active and continue to provide all Pro-level features and updates.

• When switching plans, unused days from your current subscription will not transfer to the new one.
• To avoid losing unused days, we recommend switching plans closer to the end of your current billing period.
• Gift codes don’t automatically pause existing subscriptions — cancel your active plan first before activating the code.